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Privacy policy

Here is the translated Privacy Policy for Switzerland in English:

Privacy Policy

Last Updated: August 16, 2026

This Privacy Policy describes how Mamba Art (Owner: Tugce Polat, Schönenwerderstrasse 36, CH-5000 Aarau, Switzerland, UID CHE-354.654.983) collects, uses, and processes personal data when you visit www.mambaartdesign.com or make a purchase from us.

1. Data Controller

The entity responsible for processing your personal data is:

Mamba Art

Tugce Polat

Schönenwerderstrasse 36

CH-5000 Aarau

Switzerland

Email: mamba.art@outlook.com

2. Personal Data We Collect

a) Device and User Information

When you visit our website, we automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Operating system and time zone

  • Referring website (referrer URL)

  • Cookies stored on your device

  • Interactions with our website

This data is collected via:

  • Cookies

  • Log files

  • Web beacons, pixels, and tags

Purpose: Ensuring website security, stability, optimization, and marketing/tracking purposes (where consented to).

b) Order Information

When you place an order, we collect:

  • First and last name

  • Billing address

  • Delivery address (within Switzerland only)

  • Email address

  • Phone number

  • Payment details

Purpose: Processing and fulfilling the purchase contract, as well as communicating regarding your order.

3. How We Use Your Personal Data

We use your personal data to:

  • Process and fulfill your orders

  • Process payments

  • Ship products

  • Send invoices and order confirmations

  • Provide customer support

  • Prevent fraud

  • Improve our website and services

  • Send newsletters (if you have opted in)

  • Show personalized advertisements (if you have opted in)

4. Payment Providers

To process payments, we use the following service providers:

  • Shopify Payments

  • PayPal

  • Klarna

  • TWINT

  • Credit card providers (e.g., Visa, Mastercard)

These providers process your payment data independently as separate data controllers under their respective privacy policies.

5. Third-Party Services & International Data Transfers

We rely on selected third-party service providers to deliver our website and services. Personal data may be transferred abroad (specifically to Canada and the USA):

If data is transferred to countries without an adequate level of data protection (such as the US), we ensure protection through appropriate safeguards (such as Standard Contractual Clauses).

6. Newsletter

If you subscribe to our newsletter, we use your email address to send you regular updates about our products and promotions. You can unsubscribe at any time using the link at the bottom of any newsletter email.

7. Retention Period

We process and store your personal data only as long as necessary to fulfill our contractual and legal obligations.

Order-related data and accounting records are stored for 10 years in accordance with statutory retention requirements under Swiss business and tax law (Art. 958f of the Swiss Code of Obligations - CO). Marketing data is stored until you withdraw your consent or object to processing.

8. Your Rights Under Swiss Data Protection Law (revDSG)

Under the revised Swiss Data Protection Act (revDSG), you have the following rights regarding your personal data:

  • Right to Information: You can request confirmation as to whether and what personal data we process about you.

  • Right to Rectification: You can request the correction of inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your data, provided no statutory retention obligations prevent it.

  • Right to Object & Withdraw Consent: You can object to data processing or withdraw your consent at any time.

  • Right to Data Portability: You can request the release or transfer of your data in a structured, commonly used electronic format.

To exercise your rights, please contact us via email at mamba.art@outlook.com.

You also have the right to lodge a complaint with the competent Swiss supervisory authority:

Federal Data Protection and Information Commissioner (FDPIC)

Feldeggweg 1, CH-3003 Bern

www.edoeb.admin.ch

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your cookie settings at any time via our cookie banner or disable cookies in your browser settings.

10. Data Security

We implement appropriate technical and organizational security measures (TOMs) to protect your personal data against unauthorized access, loss, misuse, or alteration.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements or our services. The current version will always be published on our website.