Contact
We’re always happy to help and usually reply within 24 hours!
Frequently Asked Questions
How much will I be charged for shipping?
Switzerland:
Orders under CHF 90 →CHF 4.90 shipping fee
Orders over CHF 90 →Free shipping
EU:
Orders under CHF 90 →CHF 9.50 shipping fee
Orders over CHF 90 →Free shipping
How long will it take to get my orders?
All orders will be sent via A-Post Priority. You will get a Tracking code.
Switzerland: 2-3 business days with A-Post
EU: 7-10 business days.
Pickup is possible! Our Office is in Aarau, Switzerland.
What about duties and taxes for EU Customers?
All taxes and import duties are already included at checkout.
Your order will be delivered without any additional fees or surprises.
👉 What you see at checkout = what you pay.
How can I pay for my order?
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via TWINT, Credit Cards, Debit Cards, and Paypal
How does return & refund work?
Your 100% satisfaction is important for us. Please check our Return Policy
I have another question!
If you can't find your answers here - please write an E-Mail to mamba.art@outlook.com - we will be happy to help!