Shipping Policy
General Shipping Information
Currently, Mamba Art delivers to Switzerland and to the following EU countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Shipping within Switzerland:
How much does shipping cost?
For orders under CHF 90, a shipping fee of CHF 7 applies.
Orders over CHF 90 qualify for free shipping.
How long does delivery take?
We ship with A-Post, which usually delivers within 1–2 business days, depending on the time of your order. In some cases, due to high demand, it may take up to 3 business days.
Shipping within the EU
How much does shipping cost?
For orders under €90, a shipping fee of €9 applies.
Orders over €90 qualify for free shipping.
How long does delivery take?
We use fast delivery services, and most orders arrive within 3–4 business days. In rare cases, depending on order volume and shipping conditions, it may take up to 7 business days.
What about duties and taxes?
Deliveries outside Switzerland may be subject to customs duties, taxes, or fees that are not included in the purchase price.
But don’t worry — Mamba Art covers these costs for you!
If you're charged a customs fee (typically around €15–20), simply send us an email at mamba.art@outlook.com with a copy of the payment receipt. We will fully refund the amount using the same payment method you used for your order.
